1. Operational Infrastructure

StoreCraft Storage Solutions Ltd operates as a vertically integrated enterprise. We maintain complete oversight of our supply chain, from the initial procurement of materials to the final dispatch of goods. Every item listed on www.storecraftco.com is held as physical inventory within our facilities. By managing our own logistics and stock, we ensure that our operational standards remain consistent and that all items undergo a formal internal review before being cleared for shipment.

2. Direct Inventory Management

All products are dispatched directly from our dedicated primary warehouse located in London, United Kingdom. We do not utilise third-party fulfillment services or intermediary dispatch models. Our internal logistics team is solely responsible for the storage, handling, and packaging of our storage solutions. This direct-management approach allows us to maintain strict inventory accuracy and ensures that the goods are ready for immediate transit upon the successful verification of an order.

3. Order Processing Retainment

We retain full control over the order fulfillment lifecycle. Once an order is confirmed, our internal warehouse personnel initiate the preparation process.

• • Handling Time: All orders are processed and dispatched within 1 to 2 business days.

• • Quality Assurance: During this window, our team performs a final assessment of the items to ensure they meet our internal dispatch protocols.

4. Shipping Jurisdictions And Transit

We provide tracked shipping services exclusively to the United Kingdom, Europe, and the United States. We partner with established international couriers to facilitate efficient transit.

• • Estimated Delivery Window: Following dispatch from our London facility, the estimated transit time is typically 3 to 9 business days.

• • Tracking: Customers will receive a formal dispatch notification containing a tracking reference once the consignment has been collected by the carrier.

5. Customs, Duties, And Taxation

For international shipments to the United States and the European Union, we operate on a DDP (Delivered Duty Paid) basis. This means the total price paid at checkout is final. StoreCraft Storage Solutions Ltd manages all export documentation and covers all import VAT, customs duties, and administrative fees. Customers will not encounter any additional charges upon delivery.

6. Delivery Compliance

Our shipping protocols are designed to align with the UK Consumer Rights Act 2015 and the EU Consumer Rights Directive. We are committed to ensuring that goods are delivered to the consumer within the agreed timeframe. In the event of a logistical delay caused by external factors (such as customs inspections or carrier service interruptions), our team will provide professional assistance to track and resolve the status of the shipment.

7. Address Accuracy

To maintain the efficiency of our logistics, customers must ensure that the provided delivery address is accurate and complete. StoreCraft Storage Solutions Ltd is responsible for the successful hand-over of goods to the carrier for transit to the destination specified at the time of purchase.

Corporate Information:

• • Company Name: StoreCraft Storage Solutions Ltd

• • Registration Number: 14278563

• • Registered Office: Unit 12, Riverside Business Park, 47 Thames Industrial Way, London, SE16 2XB, United Kingdom

• • Contact Email: storage@storecraftco.com